Pavilion Hotel Durban, Durban ➤ Reviews, Rooms & Prices 2025

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About the Hotel

15 Ke Masinga Road, Durban, South Africa

Pavilion Hotel Durban is a chic 3-star hotel and conference center located at the edge of the city center, just minutes from North Beach. The hotel is within walking distance of popular attractions, including Moses Mabhida Stadium and Ushaka Marine World. It is an ideal base for both business and leisure travelers exploring Durban's coastal area.

Location

The hotel is located approximately 2 km from Durban's city center and 35 km from King Shaka International Airport. Guests are within walking distance of notable attractions such as the Durban Beach Front and the Indian Quarter. Private parking is available for ZAR 50 per day.

Rooms

The air-conditioned rooms at Pavilion Hotel feature a flat-screen LCD TV and an electric kettle for guests' convenience. Each room includes ironing facilities, a safe box, and a private bathroom equipped with a shower, hairdryer, and towels. Guests can expect a modern design with tiled or marble flooring to enhance their stay.

Eat & Drink

Cliantro, the hotel's on-site restaurant, offers an array of dishes for guests to enjoy. Beverages and refreshments can also be found at the hotel's bar, providing a comfortable space to relax. Guests have access to coffee shop and laundry services for added convenience.

Leisure & Business

Pavilion Hotel provides essential services suited for both leisure and business guests. Facilities include dry cleaning/laundry services, free Wi-Fi throughout the property, and an option for a roundtrip airport shuttle for an additional fee. The welcoming atmosphere is complemented by safety features such as fire extinguishers and smoke detectors.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Room

Max:

2 persons

60 m²

Bed options:

2 Double beds

Shower

room details

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Deluxe Double Room

Max:

2 persons

16 m²

Bed options:

1 Double bed

Shower

room details

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Grand Deluxe Double Room

Max:

2 persons

45 m²

Bed options:

1 Double bed

Shower

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Durban 1.2 km

Airports

King Shaka International (DUR) 34.7 km

Pietermaritzburg (PZB) 76.9 km

Train

Durban Railway Station 1.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spotless Rooms!

“The room was immaculate upon arrival, setting a perfect tone for our stay. I loved how everything was neat and tidy.” view full review

Delicious Pizza!

“Chef Linda created an unforgettable pizza that was truly the highlight of our dining experience!” view full review

Prompt Support!

“When an issue arose with my booking, the resolution was quick and seamless, making our experience all the better.” view full review

Comfortable Space!

“The living area was cozy and well-furnished, providing a perfect spot for relaxation after a long day.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Golf course

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cots
Babysitting/Child services

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Beach access
Night club
Entertainment
Leisure/ TV room

Room features

Air conditioning
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

15 Ke Masinga Road, Durban, South Africa

Map view

15 Ke Masinga Road, Durban, South Africa

City landmarks

Amusement Park

uShaka Marine World

2.2 km

114 Snell Parade

Mini Town

1.5 km

Stadium

Moses Mabhida Stadium

2.4 km

Museum

Durban Natural Science Museum

1.7 km

Casino

Suncoast Casino

2.2 km

Museum

Port Natal Maritime Museum

1.7 km

Museum

Old Court House Museum

1.7 km

44 Isaiah Ntshangase Rd

Mabhida Stadium climb

2.4 km

Gallery

Durban Art Gallery

1.7 km

Garden

Durban Botanic Garden

2.8 km

Museum

Kwa Muhle Museum

2.8 km

Castle

The Old Fort

1.1 km

Indian Quarter

850 m

Church

St Paul's Anglican Church

1.3 km

Public Building

Durban City Hall

1.7 km

45 Bram Fischer Road

Durban Icc

1.8 km

Mosque

Juma Masjid Mosque

2.0 km

Snell Parade

Blue Lagoon

1.5 km

Corner Cathedral Lane and Queen Street

Emmanual Cathedral

2.1 km

Event hall

The Bat Centre

1.7 km

Anton Lembede St

Francis Farewell Square

1.7 km

Museum

Durban Holocaust and Genocide Centre

1.8 km

11 John McIntyre Road North beach

North Beach Jamaat Khana

700 m

81 Somtseu Rd

Durban Ice Arena

2.2 km

Nearby

Beach

Durban Beach Front

570 m

North Beach

570 m

Theme Park

Funworld

570 m

Lower Marine Parade St

Bay of Plenty Beach Durban Promenade

570 m

Beach

Dairy Beach

570 m

Night club

Joe Cool's

570 m

Restaurants

Wimpy

450 m

137 Lower Marine Parade

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

Clean rooms

Good location

Unhelpful staff

High prices

6.6/10

Nice

Rooms

6.5

Location

8.1

Service

6.6

Dining

5.9

Albert

United Kingdom, June 2024

6.0/10

My stay at the hotel was a bit of a mixed bag. The location was excellent, just a few steps from the sea and restaurants, but the rooms had some issues like cockroaches and leaks. The service was friendly and helpful, but there were some hiccups with handling deposits. The dining experience was not the best, but the facilities were decent overall.

Rooms

5.0

Although my room had some maintenance issues like cockroaches and a leak from the above bathroom, it was spacious and located on the 3rd floor, offering privacy.

Service

7.0

The staff at the hotel were exceptionally good and always smiling, making my stay pleasant. However, there were some challenges with handling deposits that caused inconvenience.

Location

8.0

The hotel's location near Marine Parade and next to a bus stop for easy transport around Durban was convenient. However, the discrepancy between the location and room quality was noticeable.

Dining

5.0

The dining experience was not up to par, and improvements could be made. Despite this, the staff were wonderful and accommodating.

Facilities

6.0

The facilities at the hotel were average; nothing extraordinary but met basic needs. There is room for improvement to elevate the overall guest experience.

William

United States, April 2024

6.0/10

The hotel had clean and fresh rooms with no fridge available, and the weather was luckily on our side without air conditioning. The absence of a bar fridge was a letdown, but the cleanliness was excellent. There was a disappointment with the toilet facilities.

Rooms

7.0

The rooms were excellent clean and fresh, but the lack of a fridge was a downside. The toilet facilities were disappointing.

Service

6.0

The service was a mix of welcoming and closer to the beach, but there were noticeable delays at check-in and some staff attitudes could have been better.

Location

8.0

The hotel is at its best and close to the beach, making everything reachable. However, there were some issues with the furnishing in the rooms, which did not match the outward appearance.

Dining

5.0

The dining experience was not good at all, even though the food was delicious. The price seemed a little expensive for what was offered.

Facilities

5.0

The hotel's facilities needed serious maintenance and attention, impacting the overall experience. Some aspects felt outdated and in need of refurbishment.

Simon

United Kingdom, April 2024

6.6/10

The hotel had beautiful and clean rooms, but the staff were not very helpful, and the noise level was unbearable. Additionally, the prices were high, and on top of that, guests had to pay extra for breakfast. Despite these drawbacks, I had a good experience overall and would consider visiting again.

Rooms

8.0

The room was beautiful and clean.

Service

5.0

The staff were pre-occupied with a conference, and there were issues with communication about deposits. They also did not provide basic amenities like shower caps and towels regularly.

Location

7.0

The location was decent, although I had trouble getting peaceful sleep due to noise from the service lift. However, the proximity to the sea view was nice, and the hotel was not too far from the beach.

Dining

7.0

The dining experience was good overall, but the prices, especially for breakfast, seemed a bit high. I enjoyed the location and access to the beach.

Facilities

6.0

The hotel facilities were average, with some issues regarding noise and lack of basic amenities provided.

Clean rooms

Unhelpful staff

Arthur

United Kingdom, February 2024

6.4/10

The hotel offers a beautiful location by the beach and convenient access to transport. The rooms are comfortable and spacious, but lacking amenities like microwaves and fridges. The service is a mix of unprofessional behavior and friendly, helpful staff. The dining experience provides some healthy choices but feels overpriced. Overall, a good value for money option with a few drawbacks.

Rooms

7.0

Rooms facing the beach are comfortable and spacious but lack microwaves and fridges.

Service

6.0

The service is a mix; some staff are unprofessional, but others are friendly and helpful.

Location

8.0

The hotel is located near the beach and a bus stop, offering convenience for exploring Durban.

Dining

5.0

The dining experience offers healthy choices but is considered overpriced.

Facilities

6.0

The hotel has limited facilities and no microwaves or fridges in rooms.

John

United Kingdom, December 2023

6.2/10

When I first entered the hotel, everything seemed fine, but then I found the rooms to be cold, dirty, and the bathrooms smelling of urine. The staff was a bit stiff, and the noise was unbearable. On top of that, it was very expensive and you had to pay extra for breakfast.

Rooms

5.0

The initial impression of the rooms wasn't great due to cleanliness issues and unpleasant odors.

Service

7.0

Despite the staff being a bit stiff, they were friendly overall.

Location

9.0

The location of the hotel was perfect, close to the beach and all attractions.

Dining

5.0

The dining options were not up to the expected standard, and the prices were high.

Facilities

6.0

The hotel facilities were lacking in terms of maintaining a comfortable environment.

convenient location

expensive dining

George

United Kingdom, November 2023

5.8/10

Upon arrival, the room smelled of cigarette and felt stuffy, not as advertised, and with water everywhere in the bathroom. However, the location is perfect, very close to the beach, and the manager is a breath of fresh air. The dining experience had ups and downs, with lovely options but poor quality for the price.

Rooms

5.0

Upon arrival, the room smelled of cigarette and felt stuffy. Not as advertised with water everywhere in the bathroom.

Service

6.0

The service was a mix, from shouting and unprofessional behavior to very friendly and helpful staff; unfortunately, I forgot the name of the best staff member.

Location

8.0

The location is perfect, very close to the beach, and the manager is a breath of fresh air. Sadly, no secure parking available.

Dining

5.0

The dining experience had its moments, with lovely options and affordability, but also disappointing quality for the price.

Facilities

6.0

Facilities were decent, but not outstanding.

Great location

Poor room conditions

Craig

United States, October 2023

7.0/10

My stay at the hotel was overall pleasant. The location is convenient, close to the beach, but not directly on it, which is good for avoiding noise. The rooms were well-maintained and clean, providing a comfortable stay. Some improvement is needed in the dining experience, as it fell below expectations in terms of the standards. The presence of visible security in the outside area added to my peace of mind.

Rooms

8.0

The room was lovely and clean, with daily changes of shower sheets and towels. Despite not having a nice view, it was a good stay.

Service

6.0

The service was mixed, with some staff being kind and helpful while others displayed bad attitudes, affecting the overall experience.

Location

9.0

The hotel's location, though not directly on the beach, is close to main areas like Moses Mabhida and Ushaka Marine, offering great accessibility and convenience.

Dining

5.0

The dining experience needs improvement to enhance guest satisfaction. However, the rooms were kept clean.

Facilities

7.0

The presence of visible security in the outside area added to the feeling of safety and security during my stay.

Michael

United States, October 2023

7.2/10

I had a mixed experience at the hotel. The location was convenient, close to the beach and attractions, but the rooms had some issues with odor possibly due to mold. The service was attentive and accommodating to requests, but some staff members lacked a welcoming attitude.

Rooms

6.0

The room had a bad odor, possibly from mold and mildew, but the views were breathtaking. The lack of air conditioning was not a problem due to favorable weather conditions.

Service

7.0

The service was a mixed bag; some staff members were attentive and accommodating to special requests, but others lacked a friendly attitude.

Location

8.0

The location was good, close to the beach and key areas like Moses Mabhida stadium and the Suncoast Casino.

Dining

7.0

The dining experience was average, with a variety of breakfast options. Some aspects could be improved for a better dining experience.

Facilities

8.0

The hotel had good facilities overall, with visible security in the outside areas and a convenient location near attractions.

Annie

United States, September 2023

8.4/10

I had a fantastic stay at the hotel. The rooms were spacious, neat, and offered a beautiful outside view. However, it would be even better if they had a bar fridge like most places. The service was friendly and accommodating, but there were some delays and maintenance issues that needed attention. The location was great for beach access and safety, despite some noise disturbances. The dining experience was superb with excellent choices, though a better view could enhance it. The facilities were top-notch overall.

Rooms

9.0

The room was excellent, spacious, and neat, with a beautiful outside view.

Service

7.0

The service was friendly and helpful overall, despite some delays and a few maintenance issues.

Location

8.0

The location was great for beach access and safety, but there were occasional disturbances.

Dining

9.0

The dining experience was superb with a great variety of choices, though a better view would have added to it.

Facilities

9.0

The facilities were excellent, meeting all my needs during my stay.

Jake

United States, May 2023

7.8/10

I was over the moon with the spacious and neat room, loving the cozy ambiance and the window view. However, there was a noticeable stink, probably due to mold and mildew issues, maybe from water leaks or malfunctioning air conditioning.

Rooms

7.0

The room was spacious and neat, but had a bad odor, possibly infected with mold and mildew.

Service

9.0

The staff was super friendly, especially both day and night shifts. Despite a small issue with my deposit, the cleanliness and daily fresh towels were great. They even accommodated my early check-in request, which was a pleasant surprise.

Location

8.0

The location was convenient, being close to the beach and easy to find. While the breakfast was a bit expensive, it was worth it for the service received.

Dining

7.0

The dining was nice, though there should have been a variety of meats. The price for certain dishes seemed a bit high.

Facilities

8.0

The facilities were good, with some room for improvement.